Virtual Office Frequently Asked Questions
- What additional costs are there? Unlike our competitors, our base rate is all inclusive. You don't need to worry about paying additional for long distance, call transferring, taxes, voicemail, faxes, etc. Shipping fees apply if you request us to forward your mail to you.
- Do you provide unique phone number? Yes. Every client receives a dedicated and exclusive phone number.
- Are my calls answered in my company's name? Yes. All clients subscribed to our Corporate Plan will have a live receptionist answering calls in his company's name with a customize greeting designed by the client.
- Can you transfer calls to cell phone or international numbers? Yes. We can transfer calls to any number in the world at no additional charge.
- Do you provide phone numbers or can I use an existing number I have? A U.S phone is included in the base price. If you have existing numbers you would like to continue to use, you can forward those to us at no cost.
- Will I get a P.O Box address? No. Every client receives an actual office address in a prestigious location in Miami, FL.
- How does call forwarding work? We can forward calls to an unlimited number of employees or phone numbers. We also include follow-me find-me services where our receptionists will call office lines, mobile phones, home office lines, etc. until the desired party is reached.
- How soon can I be set-up? Our set-up is almost instant. Once you sign up online or over the phone, your will receive an email with your virtual office information and your phone service will be activated within 1 business day.
- How do I pay? We accept credit card payments. We cannot accept checks. This also adds an extra level of convenience because you don't have to worry about mailing in a check or late payments. You may also contact our sales department for other payment options.
- Do I have to make a long-term contract? No. All contracts are on a month-to-month basis and you can cancel at any time.
- Are there cancelation fees? There are no cancelation fees.
- How do you handle solicitors and telemarketing calls? Our receptionists will screen for solicitors and we have the ability to block their numbers if necessary.
- Can I sign up if I'm outside the U.S.? Yes. We have clients from all over the world.
What additional costs are there?
Do you provide unique phone number?
Are my calls answered in my company's name?
Can you transfer calls to cell phone or international numbers?
Do you provide phone numbers or can I use an existing number I have?
Will I get a P.O Box address?
How does call forwarding work?
How soon can I be set-up?
How soon can I be set-up?
Do I have to make a long-term contract?
Are there cancelation fees?
How do you handle solicitors and telemarketing calls?
Can I sign up if I'm outside the U.S.?
Virtual Office Services Include:
- Virtual business address in the U.S
- Bilingual live receptionist answering your company's calls
- Live call screen, call Transfer and call forwarding services
- Mail forwarding and management
- Dedicated business phone & fax number
- Voicemail & Voicemail to Email services
- Access to the conference room and an office
- Automatic call forwarding to local area
